LAST UPDATED AND EFFECTIVE:  Oct 24, 2023

Who Is Collecting Your Personal Data?

NENNEKO, INC. (“us,” “we,” or “our”) offers and maintains the website(s) located at www.nennekojp.com, including all subdomains and subparts, as well as our social media accounts on Facebook, Instagram, and other platforms (collectively, the “Site”). When you visit the Site, you may choose to provide us with personal data that identifies you. This Privacy Policy explains how we process and use your personal data, and it applies regardless of how you access the Site. Unless otherwise indicated at the time that you provide your personal information, any personal information collected at third-party retail locations is not provided to us and is not subject to this Privacy Policy.

By clicking to complete your transaction and accept these terms, you expressly agree to the collection, use, disclosure, retention, and destruction of your personal data submitted to us in accordance with this privacy policy.

What Personal Data Do We Collect?

When you provide it to us, we collect information that identifies you (“Personal Data”), such as your:

  • Name
  • Email address
  • Address
  • Telephone number
  • Content of your email messages to us

When you visit the Site, we and third-party services and advertising networks, including Facebook Pixel and Google Analytics, may collect data from the device or browser through which you access the Site (“Log Data”), such as:

  • Your internet protocol (“IP”) address
  • Browser type
  • Browser version
  • Statistics on your activities on the Site (such as the date and time of visits, the pages viewed, time spent at the Site)
  • Information about how you came to the Site
  • Data collected through Cookies or other similar technologies discussed in more detail in our Cookie Policy.

Much of this Log Data does not identify you personally. However, we may associate this Log Data with your Personal Data. When we do, we will treat any such combined data as Personal Data until such time as it can no longer be associated with you or used to identify you.

What Is The Lawful Basis for Processing Your Personal Data?

We collect your Personal Data after receiving your explicit consent to do so.  You provide this consent by clicking to complete your transaction and accept these terms when you submit your data to us.

How Do We Use Your Personal Data?

We use your Personal Data for the purposes for which you provided it, including to:

  • fulfill your product or service needs;
  • register your online account;
  • maintain our own accounts for delivery;
  • advise you about products, services, offers, or events that may be of interest to you; and
  • provide customer service to you.

We may also use your Personal Data or Log Data to administer our internal business activities, including to:

  • design and arrange the Site content and functionality in the most user-friendly manner;
  • better understand customer trends and requirements and visitors to the Site;
  • create non-personally identifiable data to be used for marketing;
  • detect unauthorized activity on the Site;
  • manage your account; and
  • provide a service that is reliable, responsive, and efficient.

In addition, we may use third-party services and advertising networks, such as Facebook Pixel or Google Analytics, that collect, monitor, and analyze Log Data to deliver online behavioral advertising that serves ads to you on our behalf on other sites throughout the Internet.  We may also contract with third-party vendors to send direct mail or catalogs to customers whom we think may be interested in our products or services.

How Do We Share Your Personal Data?

No Sale of Personal Data

We will not sell your Personal Data to third parties. There are, however, certain circumstances in which we may disclose, transfer, or share your Personal Data with certain third parties after obtaining your consent.

Sharing Data with Third-Party Advertising Companies

We work with third-party platforms, including platforms operated by social networks, such as Google, and Facebook, to show you advertisements or measure the effectiveness of our advertisements. We may share your email address, telephone number, or other information, and/or convert such information into a unique value and have these third-party platforms match this with a user on their platform or with other data they may have. This matching enables us to deliver advertisements to you and others on these platforms.

You may also learn how to individually opt-out of these activities for Facebook at https://www.facebook.com/help/568137493302217 and for Google at https://www.google.com/settings/u/0/ads/authenticated?hl=en.

Legally Compelled Disclosure of Personal Data

We may disclose your Personal Data if required to do so by law or in our good faith belief that such action is necessary to:

  • comply with a legal obligation;
  • protect or defend our rights, interests, or property, or that of third parties;
  • prevent or investigate possible wrongdoing in connection with the Site;
  • act in urgent circumstances to protect the personal safety of users of the Site or the public; or
  • protect against legal liability.

How Long Will We Keep Your Personal Data?

You may close your account, unsubscribe to emails, and otherwise limit our use of your Personal Data by contacting us. However, we may retain your Personal Data for an additional period as is permitted or required under applicable laws. Even if we delete your Personal Data, it may persist on backup or archival media for an additional period of time.

How Can I Contact You?

If you have any questions about this Privacy Policy, our practices, or your dealings with us, or to exercise any and all of your rights, please contact us.